Would you spend $30 to avoid losing $16.
Filed under: Cost of living, Exchannge Rate & Currency Transfers, General Budgeting
I hope not.
But that’s what the people at ThinkGeek were expecting me to do, and as I am sure you can imagine I was a bit peeved.
So whats the deal?
Well, Think Geek is one of my favorite online stores. They sell Lightsabers. And a myriad of other geeky good things: the coolest T-Shirts, Gadgets, toys and gizmos – and at prices that often work out nearly half what we would have to pay in New Zealand (if we could get the stuff here).
We placed our usual Christmas order. The only downside to buying from ThinkGeek is the shipping costs. I have no idea how its worked out, but shipping is via UPS or DHL and will often double the cost of the order at least. Prices in New Zealand are so high that usually that still saves a small fortune – which is highly depressing – but some things do become prohibitively expensive to buy from there.
Anyhow – for the first time, we had damaged goods – a mug. While the overall package was packed securely – no one thought to stick a bit of extra packing inside the mug box – and it arrived in pieces.
Normally ThinkGeek need you to send damaged goods back for replacement but they said given the cost we didn’t have to – and gave us a Gift Certificate for the cost of the mug ($16 USD).
The problem is that shipping costs start at about $30 USD. So to use the $16 (that I have already spent) – its going to cost $30 more. So I emailed the monkeys at ThinkGeek to ask if they would cancel the gift certificate and refund the card instead. The response was that they couldn’t cancel the certificate, but they gave me a code to take another $5 off the order of I placed an order for $40, and $10 off if I placed an order for $40.
So it would only cost $25 USD to avoid losing $16.
Not happy.
So I emailed back expressing my dissatisfaction – and that this would stop me buying from them in future. I really love ThinkGeek – but I will not shop with a company where I stand a chance of losing money like that.
I had an email straight back saying they had refunded the card – not only for the Mug, but for the shipping for the entire order. Now that impresses me. As a “save” of a customer dissatisfaction issue its one of the best Ive seen.
But it does go to show that you may need to stick to your guns. I can see what ThinkGeek were trying to do, but with the shipping costs being so high – giving Gift Certificates instead of refunds just doesnt work.
Of course – we also had the option of going to VISA and getting them to reverse the charges. We actually paid for the order on our UK card – which is a lot easier to get a refund on than the NZ card. But it is good that they did the right thing in the end – and it means I can one day buy my next Lightsaber from them.
Thanks ThinkGeek.
Guilty ‘cos I say so
Filed under: Cost of living, Hubby's Views, Life in New Zealand, Only in New Zealand
If there was ever doubt that legislation could be bought in NZ, then the Copyright (Infringement File Sharing) Amendment Act 2011 demonstrates that sufficient money can buy you legislation. 
The RIANZ official line on this can be found here. Avalon’s Guide is not of course advocating the illegal sharing of copyrighted materials.
We never give away second hand books for free. Unless it’s to charity, or friends, or colleagues or indeed anyone else who can’t afford to buy books as much as we do. And that’s why (illegal) downloading is such an issue in NZ, buying ‘original’ is just too expensive for a lot of people. Especially given that so many people (especially those on low incomes) do not have access to Debit or Credit cards and can’t buy over the internet and access cheaper overseas prices.
Most copyright holders don’t make their material available online if you’re in NZ. Just try watching The Big Bang Theory on CBS’s website for example. So instead you have to pay for overpriced copies in the shops. {Not that I feel TBBT is overpriced, it’s the most laughter packed into 20 minutes every episode we seen in ages – but why on earth would you pay $67 for Season 4 at Whitcoulls when it’s just $30 from Amazon?}.
Anyway. This is probably going to be a complicated post with lots of links, so bear with me on this. There’s plenty of blog posts out there in the interverse that discuss different aspects of the legislation, I’d recommend Sophos, The Register, plus of course Google is your friend.
I would also recommend you consult with your ISP and their approach to the legislation. Vodafone’s can be found here, which gives a good explanation and some pictures to go with it. Telecom here, I can’t find 2Degrees or Telstra’s info – although I’m told the latter have a good description.
The Act itself has picked up a variety of nicknames; the SkyNet bill, the anti-piracy act and so on. It’s even generated some attention from Anonymous. Beyond the posturing from different interest groups, what does it come down to? And how will it effect you?
1. The legislation makes it illegal, subject to civil penalty, for making available for download copyrighted material. i.e. Illegal Sharing.
Right – this is the first important thing. If you download something, this legislation doesn’t apply to you. If you share something – you’re in the spotlight. It’s only those who are sharing the stuff that the copyright folks are going after. Which makes sense. Stop the stuff being available, rather than going after the larger number of people who consume it. If the information you are sharing isn’t copyrighted, or is subject to Creative Commons, then you’re (probably) okay.
2. It applies to all copyrighted material, CD’s, DVD’s, Books, Pictures whatever.
Again, while the focus has been on people downloading bootleg copies of Lady Gaga albums and so on, the legislation applies to anything which is Copyrighted. It can be exercised by anyone who owns that copyright. So on the plus side, if someone who has bought a softcopy of Avalon’s Guide then makes it available for download, we can take the matter up with their ISP.
3. It only applies to land lines – at the moment.
So if you’re on a wireless broadband connection, such as we are with WizWireless, then we’re currently not in the spotlight. Also, if you’re using a mobile broadband connection for your laptop you’ve got until 2013 to stop sharing stuff out.
4. It does apply to businesses. And Universities.
So if people come into work and make stuff available for sharing, you as the account holder as far as the ISP is concerned, are liable. Not the business owner, not your manager, not the guy in accounts who pays the ISP Bill. You. The name on the account. So, don’t let anyone put your name on the internet account at work. 
5. It doesn’t apply to schools.
In an attempt to demonstrate their ‘we’re here to educate not disconnect people’ credentials, the RIANZ have said they wont take schools to task if illegal sharing is found to be happening from schools. They’ll help them, educate them etc. Which is kinda funny, as the rural component of the Billions of dollars being invested into fibre for NZ’s cities is actually going to be over Vodafone’s wireless service. So they’re not in the spotlight yet anyway.
Not that any school children (or University students) would be as irresponsible as to copy CD’s and share them with their friends. ’Course not. And parents wouldn’t dream of sneakily heading to the school to download the latest episode of Game of Thrones. Clearly.
6. You can’t be disconnected – yet.
The other big headline related to this legislation is that the final penalty will be that your internet is disconnected. After you’re paid a bundle of fines etc. Only the ‘disconnection’ penalty isn’t active as an available option yet. For the moment you can only be fined. The disconnection option is in the legislation, so it’s something that can be enabled. But it’s not an option available to the copyright holders or the Copyright Tribunal yet.
7. Remember the Copyright holder has to prove themselves.
While the issuing of a notice from your ISP is the bit that makes you guilty until proven innocent, the Copyright folks still have to prove to a tribunal that you did make their material available for download. You get to challenge their claims. So the burden of proof is still with the Copyright holders and you still get to have your say. Eventually.
8. It’s an Award not a Fine. NZ has this pay or stay legislation. If you owe fines for speeding, parking, child support, or other court fines, then if you try flying out of the country on holiday you can be stopped. And you have to pay up. Interestingly enough this legislation has resulted in a whole load of outstanding fines being paid. It seems people heading away on holiday can suddenly find the money to pay fines they hadn’t previously been able to afford. Shocking!.
Anyhow.
The Copyright bill penalty is an Award. This means that if the copyright tribunal decides you are guilty, they make an award to the Copyright holder. That Copyright holder still has to try and get the money from you. So by the looks of it – having an outstanding Award against you won’t stop you going on holiday. This all begs the question of why overseas mega-corporations can send you warning letters and attempt to fine you without having to prove their allegations first – yet I as a New Zealand citizen cannot take Agile Property Services (Eric Voice) to the disputes Tribunal for ripping me off and letting his mate live rent free in my house because he refuses to acknowledge my dispute.
Money talks – in New Zealand more than most places.
9. There are so many loopholes it’s just funny.
I think this is where the folks involved in drafting this legislation on behalf of RIANZ have fouled up. There are so many way’s around this legislation, and so many opportunities to challenge it should you get a Detection, Warning, or Enforcement notice. Clearly they’re not really thinking like a pirate and trying to really stop this activity, they’re only worried about getting their money back.
I wont go into the detail of all the loopholes here. ‘Cos that would be irresponsible and I might need them for my defence. Since my name is on the ISP bill at home and all the LoL cats living here seem surprisingly adept at using the internet.
In the end, it’s just another badly written law that makes no sence. And in New Zealand, a country where we cannot legally buy tv shows or films online, and are forced therefore to pay rip of prices for DVDs – surely the simple answer is just to make content available legally – online – and let us pay for it at a reasonable price? But hey – why do that when you can turn the population into criminals?
What are Fletcher’s playing at?
Fletcher Building is one of New Zealand’s largest companies. They are cutting hundreds of jobs, across Australia and New Zealand.
Speaking after the company’s annual general meeting in Auckland today, chief executive Jonathan Ling said the job cuts were ”significant”, although its total workforce globally comprises around 20,000 people. He didn’t know the exact number of redundancies, but said there had been a ”few hundred” job losses in Placemakers here and across the Tasman, 22 in Wellington construction and a further 200 job losses in Australia across the board.
Ok, so sometimes this is unavoidable. There is a recession, and because house sales are affected quite badly, and lending has dried up for people t0 buy, build or renovate I guess it’s not a huge shock. What is a huge shock is:
Meanwhile, the board today sought shareholder approval to increase the pool of directors’ remuneration by $500,000 to $2 million per annum
Now this is what I would call an “Occupy Wellington” moment.
How the hell can any company claim it has to make job cuts while at the same time wanting to use $500,000 of the saved money to pay the bosses. That is just wrong.
They make some excuses for why they should be allowed to do this, and apparently had 90% votes in favour via Proxy Votes (from experience that seems to amount to shareholders signing to say the fox gets to take charge of the hens). I’m all for high pay for good staff.
But I think it is just sickening that this is still going on, and at a time when there should be a spotlight on this kind of behaviour. Bottom line – if the company has $500,000 going spare every year for directors pay increases, it should use that to keep more staff on.
Are you the 99%, 53%, 1% or who cares what %?
Filed under: Banks, Cost of living, Economics, General Budgeting, Interest Rates, Credit Cards & Mortgages in NZ
The “Occupy Wall St” protest has hit New Zealand this weekend – “occupying” Auckland, Wellington, Christchurch and Dunedin. I have tried to get my head around this – and I have to say I am failing miserably. When I started seeing “We are the 99%” posts coming up on my Facebook feed – I took a look at that and understood what they were saying.
We are the 99 percent. We are getting kicked out of our homes. We are forced to choose between groceries and rent. We are denied quality medical care. We are suffering from environmental pollution. We are working long hours for little pay and no rights, if we’re working at all. We are getting nothing while the other 1 percent is getting everything. We are the 99 percent.
I get anger that banks and financial institutions had screwed up, lost an awful lot of money, got bail outs, and yet still managed to find many millions of dollars to pay huge bonuses to the people who screwed it all up, while people lost homes and jobs.
Well who wouldn’t be pissed at that? I find it astonishing that governments are bailing private companies out, but there’s not a penny for us if we hit the skids. No one bailed us out when IBM got rid of hubby. We had to manage that ourselves – as does everyone. We have friends who have lost everything – no one bailed them out.
But I am also somewhat confused about why the blame is only being shoved on the corporates – and not those of us (ie just about all of us) who have spent the past decade or 2 spending vast sums of money we don’t have (ie debt) on cars, various iGadgets,clothes, shoes, posh food, holidays and houses. We have to take some responsibility here. Blaming the big bad corporation doesn’t change the fact that as a whole the western world gorged itself on debt and consumerism. No one forced us to buy iPhones. (I wonder how many people occupying Wall St still have smartphones, and are updating Facebook with their adventures via the very items the corporations sold us, and we willingly bought with money that the banks invented for us to spend, increasing the debt balloon that they now say is the source of all ill in the world).
But what has got me really confused was this has morphed into a strange anti-government, anti-money,anti-whatever-we-can-think-of-to-be-peeved-about-as-long-as-we-can-blame-the-anyone-who-is-richer-than-us sort of movement. Everyone is supposed to have a voice – no one is considered to be worth more than anyone else. This to me is an alien concept – in $ terms of course people are worth different amount – please never let a brain surgeon work on me if you only pay them the same as the cleaner. In human terms – I will always value kindness and decency in someone more than I will value someone being an arse.
I saw this video of the “assembly” in Atlanta – I gotta say – if that’s the alternative to the current political system we have – no thanks.
I am way too independent to sit there and parrot back what I am told to say – what are we? 5? Repeat after me “You are all individuals”…
So – are you the 99%? Probably not.
Global Rich List puts your income into world wide terms. And you may be surprised at how little income it actually takes to get you into the top 1% of earners in the world. Global Rich List doesn’t work for NZ$, but just £25,000 a year or $49,000 USD gets you there. At current exchange rates that works out at $49,500 or $61,500 NZD.
The New Zealand minimum wage is $27,040 a year which (using the UK£ to work it out – £13,600) puts you in the top 10.5% richest people in the world. And yet on that how many people still have mobile phones and internet access?
The median wage in New Zealand is $49,000. That means that 50% of wage earners in New Zealand are actually among the top 1% of earners in the world.
Those of us who pay for those of you who whine about all of that… or that… or whatever.
Ok – so this made me laugh. Can’t see this lot repeating back what they are told 3 words at a time and looking gormless.
So I won’t be occupying Wellington. To be honest I am too damn busy dealing with our current financial situation, budgeting our money, saving where and I can and spending what I have spare on stuff produced by people who also earn money. Some of them earn less than me, some of them earn more than me. Some of them are worth that much, some of them aren’t. I make that decision myself, and decide for myself where I will spend money, how much to spend, and whether to take on debt. If I take on debt – I take full responsibility for that decision, and for any mistakes I may make.
And I have absolutely no idea which % I am.
I am not a number – I am a free man .
How not to budget.
This popped up on Facebook today. I have no idea where it came from, but if I find out I will add a link.
And we wonder why US credit was downgraded
The numbers leading S&P to downgrade U.S. Credit:
• U.S. Tax revenue:_______________________$2,170,000,000,000
• Federal budget:________________________ $3,820,000,000,000
• New debt:_____________________________$1,650,000,000,000
• National debt:__________________________$14,271,000,000,000
• Recent budget cut:______________________$38,500,000,000
Let’s remove 8 zeros and pretend this is a household budget:
• Annual family income:___________________ $21,700
• Money the family spent:__________________$38,200
• New debt on the credit card:______________$16,500
• Outstanding balance on the credit card______$142,710
• Total budget cuts:_______________________$385
You can kinda see where the problem is.
New Zealand Interest Rate changes
Filed under: Banks, Economics, Interest Rates, Credit Cards & Mortgages in NZ
The reserve bank has held our base interest rate – and now it seems most of the “experts” how claimed the rate would be rising by the end of this year have changed their minds and now claim it will be march next year.
Apparently they will have to go but then some say they shouldn’t. Some say they should stay the same.
Helpful.
Interesting, I checked the ASB home loan interest rates – and they have gone down recently:
As at 01:33:46 a.m., Thursday 4 August 2011
- Housing Variable 5.75 % p.a.
- Housing Fixed (6 Month) 5.85 % p.a.
- Housing Fixed (12 Month) 6.15 % p.a.
- Housing Fixed (18 Month) 6.40 % p.a.
- Housing Fixed (24 Month) 6.65 % p.a.
- Housing Fixed (36 Month) 6.95 % p.a.
- Housing Fixed (48 Month) 7.35 % p.a.
- Housing Fixed (60 Month) 7.75 % p.a.
- ORBIT Home Loan 5.75 % p.a.
As at 12:25:54 p.m., Thursday 15 September 2011
- Housing Variable 5.75 % p.a.
- Housing Fixed (6 Month) 5.85 % p.a.
- Housing Fixed (12 Month) 5.90 % p.a.
- Housing Fixed (18 Month) 6.10 % p.a.
- Housing Fixed (24 Month) 6.30 % p.a.
- Housing Fixed (36 Month) 6.70 % p.a.
- Housing Fixed (48 Month) 7.05 % p.a.
- Housing Fixed (60 Month) 7.40 % p.a.
- ORBIT Home Loan 5.75 % p.a.
I’m still not fixing from my flexible rates.
Over 1,320 jobs paying over $100,000 in New Zealand
Back in May 2009 (jeeze I’ve been blogging too long!) I posted about the fact that there were 735 jobs listed on Trade Me with salaries quoted over $100,000. That number has nearly doubled.
Now there’s actually 10,355 jobs currently listed on TM, which means that the proportion of high paying jobs is actually down ever so slightly from 14% to 12.7%. But IT and then Engineering are still the most likely jobs to get you the bigger bucks. The proportion of High Paid IT jobs in Wellington is also down slightly – at 36% of the total IT market.
And it should be remembered that just because a company in New Zealand lists a job as paying over $100,000 it does not mean that this is the salary they will end up wanting to pay you. So just be wary.
Why exactly should interest rates have to go up?
I just do not get this. There was a piece on the news last night about the large and rapid increase in the cost of living over the past year. This means inflation goes up (which just tracks how much prices have risen). Which means that interest rates should go up. Because that will apparently curb our spending and bring the rate of inflation down.
Except that the costs that are going up are food, power and petrol, as well as the luxuries. (A flat white will often now cost $4.50 whereas you used to be able to get one for $3.50 or even $3 even a year ago.)
Petrol went up by 20 per cent, food by 7 per cent and electricity by 7.8 per cent as the consumer price index rose 5.3 per cent in the year to June 30, the biggest rise since 1990.
The figure includes last year’s rise in GST but, even without it, inflation would still have been 3.3 per cent, above the Reserve Bank’s 1 per cent to 3 per cent target.
Now economists believe there is a 70 per cent chance of a rise in mortgage rates before December to try to curb inflation.
So why would you increase interest rates, putting up the cost of the mortgage, in order to give people even less money to put petrol in the car to get to work and earn the money they need to pay for the mortgage?
Why would you give them less money to put food on the table?
Why would you give them less money to heat their homes?
Because news reports are also saying that money is not being spent in retail stores. In fact an article in the Dom Post this morning actually bemoans that even the Kirkaldie and Staines winter sale is a bit of a damp squib – as opposed to the usual “queuing round the block” grand event.
And of course all of this goes hand in hand with little or no pay rises for the majority of people.
I can only hope that someone at the Reserve Bank of NZ can tell the somewhat obvious difference between inflation caused by people racking up credit to buy stuff they don’t need, and inflation caused by the basics rocketing up in price. It seems a bit obvious to me, but then I am not an economist.
Are house prices in New Zealand really too high?
Filed under: Cost of living, Economics, General Budgeting, Interest Rates, Credit Cards & Mortgages in NZ
Or are people just wanting a Rolls Royce on a Mini Cooper budget?
Auckland first-home buyers Chelsea and David Yandell ended up paying more for their Onehunga place than they initially expected when they started out as house-hunters.
Now, they have a three-decade mortgage. “We realised that paying $350,000 in Auckland, you’d get something that was pretty crappy,” recalls Chelsea of the buying experience. So they changed their expectations and borrowed more.
“The house we bought has been finished to a high standard. It’s perfect. When we were looking, we realised we’d have to spend more. We had a look around for a few months and we had our hearts set on a couple of houses. But the places we were looking at would not have gone up in value. It wasn’t what we wanted.
“House prices are definitely too high and wages are too low for first-home buyers. We’ll be 55 by the time we pay off the 30-year mortgage. But we didn’t want to keep renting. That’s dead money. … We are now more careful with our money and set goals. If we pay a certain amount off the mortgage, we can get new blinds. We’re with KiwiSaver so we know in retirement, we will have something more than the house.”
Sorry – but there is absolutley sod all in this article that suggests that house prices are too high. Now they may in fact be too high – but not because you want a house that’s finished to a high standard. That’s just you wanting a better house than you can afford. What annoys me about this is the amount of times we get blamed for this because we are property investors, and thus automatically we are greedy. But surely the greed is in wanting something you cannot afford?
It is not the fault of high prices that these people have a 30 year mortgage – it’s that the houses they were prepared to buy could only be theirs if they took on more debt than they could manage in less than that time. That is entirely down to them, and thus their own fault.
My first house cost £84,000. I imagine that these two would have turned thier noses up at it instantly. It was old (1700′s – and 1960′s) tiny (two beds) a crappy kitchen, a coal fired stove as the only heating and it didnt work properly, and had the most disgusting wall coverings you have seen in your life, and carpets that wouldn’t have looked out of place in a crap pub. And an avocado bathroom suite! Almost all our furniture was handed down to us from other family.
But it was a great home – and when we got it done up it was a lot better than when we started. It was ours, and we could afford the mortgage on it. Im sure we could have borrowed more and got a “nicer” house – and then bleated about how much that perfect house was and how awful it was that we had to pay so much for it. And when I was going through a divorce, I could still afford the mortgage on it becuase I had not been greedy and bought a house that we could not afford becuase I wanted something “perfect” for my first home at the age of 25!
Doing that means that at the age of 35(ish) when we came to NZ we COULD afford the nice house in the country, with stunning views and a swimming pool. I would love to have had this at their age – I just wasn’t that daft – and I sure as hell didnt expect house prices to stay low just so I wouldnt have to bother climbing the property ladder.
I also always wonder what these people will do when they come to sell? Because at the end of the day, house prices are actually determined by two things: what the buyer will pay, and what the seller will accept. Human nature dictates that we complain that prices are too high when we are trying to buy – but refuse to accept “insulting” offers when we sell. We become the problem we just complained about.
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From my new favorite Webcomic Abstruse Goose (with thanks to Peter B).
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